About Us

 

Located in Miami, FL - The Garden District is a one-stop shop for design, grills, outdoor kitchens, pergolas, flooring, landscape, fire & water features, pools, spas, patio furniture and more. We are the premier Outdoor Living Showroom in South Florida.

We believe in creating beautiful outdoor projects that not only enhance the value of your home but also enrich your life.

PHONE

(305) 274-1202

EMAIL

dennis@gardendistrictmiami.com

LOCATION

7991 SW 117 Avenue

Miami, FL 33183

HOURS

Tue-Sat: 9am - 5pm

Sun-Mon: Appointment Only

 

 

SHIPPING SPECIFICATIONS

Our in-stock orders will probably take about 7-14 business days to reach a customer. Any custom orders will take approximately 6-8 weeks. Direct shipments are made to continental U.S. locations only. Special provisions apply to shipments to Alaska, Hawaii, and other countries or territories.

The Garden District does not charge shipping on items with a free shipping icon next to them on our website when shipped to US locations, except for Alaska and Hawaii. Shipments to Alaska and Hawaii are not eligible for free shipping, and the customer is responsible for all duties and tariffs on shipments to those states.

We use USPS, UPS or FedEx for smaller items, and larger items go freight. We reserve the right to choose which freightway carries your shipment. We do not, however, control the shipping companies (freight or UPS). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day, and we can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.

All shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, The Garden District can not be held responsible for damages that may occur during delivery.

Remote or hard-to-reach areas may incur additional shipping fees. This applies to Free Shipping and regular shipping orders.

It is the customers responsibility to inform us of any problems with this type of delivery at the time of purchase. The Garden District is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it.

If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.

Shipping Outside of the Continental U.S.

All shipments to Alaska and Hawaii or other countries or territories will require an individual quote. You can also email us and request a shipping quote before placing your order. If you order online, we will contact you after your order is placed with the additional shipping charges (before the item is shipped).